instant messaging, normally viewed as a distraction, is now seen as more efficient than face to face meetings, email, and phonecalls. want to chat with someone in the office? look at im, see if they are available, and get that answer! this may function in a large office, but here at eben illustration worldwide global incorporated, instant messaging is still used the way it should be, as a procrastination device.
nytimes.com: what’s online, by dan mitchell